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Terms of service
Usage credits, wallet top-up, API/Web Chat use, account credentials, and service-credit terms.
Service scope
Nodex AI provides an AI API gateway and Web Chat. The service is compatible with OpenAI-style and Claude-style interfaces and uses shared accounts, API keys, wallet balance, billing, sessions, and request records. Public gateway nodes are shown on product pages and in the console.
Usage credits, wallet, and payment
Users buy usage credits through supported CNY payment channels. Orders lock an FX rate when created, and successful payments credit the USD wallet at that rate. Model requests check wallet balance and usage limits before execution, then reserve, settle, or release credits against the pricing rule that applies at request time.
Accounts and credentials
Users must protect their account, password, API keys, and browser sessions, and must not share them publicly or embed them in frontend code. Users can create, rotate, restrict, and revoke API keys in the console; revoked or expired credentials cannot continue to make model requests.
Acceptable use
Users may not attack upstream model providers, bypass quota or security limits, share API keys publicly, resell unauthorized access, attempt to extract upstream credentials, or use the service in ways that violate law or applicable upstream terms. Nodex may suspend abnormal keys, restrict access, or place an account in debt hold until risk or unpaid balance is resolved.
Refunds and service credits
Refunds and service credits are reviewed case by case. Consumed model requests are generally non-refundable; platform faults, duplicate charges, payment exceptions, or verified service incidents are reviewed using orders, ledger entries, request records, upstream usage, and audit logs. Third-party model provider or payment-channel outages may affect service availability.